My wife and I are longtime residents of Ridgewood and recently purchased a refrigerator from Oberg & Lindquist. The new appliance was delivered by your installation team, Bob and Tarquino.
We live in a house constructed in 1900, thus with very tight clearances which had been carefully evaluated beforehand to be sure the new unit could be easily installed. Oberg & Lindquist, as part of its service, was also removing and disposing of our old refrigerator. Due to a past renovation, Bob and Tarquino concluded there was no longer adequate clearance to remove the old and somewhat larger unit. Rather than give up what appeared to us to be a lost cause, your team took the time and exercised the initiative to come up with options to solve the problem. They proceed to take apart the old unit, one component at a time. When this wasn’t adequate, Bob resorted to removing the top of the old refrigerator with a saw. This did the trick.
In short, the O & L team went above and beyond any expectations we had for customer service in order to carefully and neatly remove the old unit. The delivery and installation were handled with the utmost courtesy and respectfulness. Based on this outstanding service, as well as convenience, fair price and wide selection, we will in future use and recommend to friends Oberg & Lindquist.
Please extend our thanks again to Bob and Tarquino.
Sincerely yours,
– Anders M.
